:root{font:16px/1.5 system-ui,sans-serif;color:#292e28;background:#e2d8cc}*{box-sizing:border-box}body{margin:0}header{background:#8f9a8e;color:#fff;padding:20px 24px}h1{font-size:24px;margin:0}p{margin:8px 0}main{max-width:1100px;margin:auto;padding:24px}button,input,textarea,select{font:inherit}button{cursor:pointer;background:#8f9a8e;color:#fff;border:0;border-radius:8px;padding:10px 16px}button:disabled{opacity:.5;cursor:wait}input,textarea,select{border:1px solid #8f9a8e;border-radius:8px;padding:10px;max-width:100%;width:100%}textarea{resize:vertical}form{display:flex;gap:8px;margin:12px 0}form textarea{flex:1}small{color:#545b50}.card{background:#f8f5f0;border:1px solid #8f9a8e;border-radius:14px;padding:18px;margin:12px 0}.toolbar{display:flex;gap:8px;flex-wrap:wrap}.message{white-space:pre-wrap;overflow-wrap:anywhere;max-width:90%;border-radius:12px;padding:12px;background:#f8f5f0;margin:12px 0}.customer{background:#8f9a8e;margin-left:auto}.staff{background:#e2d8cc;border:1px solid #8f9a8e}.system{color:#545b50;background:transparent;font-size:14px}#messages{min-height:150px;max-height:55vh;overflow:auto}.grid{display:grid;grid-template-columns:320px 1fr;gap:20px}.conversation{width:100%;text-align:left;margin:4px 0;background:#f8f5f0;color:#292e28;border:1px solid #8f9a8e}.selected{border:2px solid #8f9a8e}.badge{font-size:12px;text-transform:uppercase;letter-spacing:.08em}#error{color:#a52d25;white-space:pre-wrap}a{color:#3e503d}@media(max-width:700px){.grid{grid-template-columns:1fr}main{padding:12px}header{padding:14px}#messages{max-height:48vh}}
[hidden]{display:none!important}



.toolbar #contact-us{display:inline-flex;align-items:center;background:#8f9a8e;color:#fff;border-radius:8px;padding:10px 16px;text-decoration:none}.toolbar #contact-us:focus-visible{outline:2px solid #292e28;outline-offset:3px}